Q. How do I purchase my order on the site?
To order your purchase: -
Q. What are the payment methods available?
www.texantel.com.my offers various kind of Payment Methods as shown below: -
1. Credit Card
Via PayPal (Visa or Mastercard / American Express / PayPal Funds)
2. Invoice / Cheque / Offline Bank Transfer
Bank Account: 554062-327829
Account Name: Texan Telecommunications
After you made the payment, please send us the payment details of:
Banking Reference No:
Total amount you have paid:
Your Order No:
You may scan and email us the above info to Email Address: firstname.lastname@example.org or WhatsApp us at +6012-6182395
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that has been made?
Yes, only if the order is still on pending status.
- Please send an email to our customer service email at email@example.com with the message title “Request to cancel order” to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be canceled.
Q. What is the product's transaction currency?
All products transaction currency will be done in MYR.
Q. How long does the delivery usually take?
Delivery usually takes about 2 to 5.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear up your doubts.